How Can I Update My Account Information?
When you create a 3daysofdesign account, you establish an email address and password as your login credentials. It is crucial to maintain access to this email account, as it serves both as your login information and a means to receive essential festival-related updates.
Before you proceed, ensure that you are using the same login method you selected during the sign-up process, which involves logging in using your email address and password.
If you've forgotten your password:
1. Visit http://www.3daysofdesign.dk/login
2. Below the login fields, click on 'Forgot Password?'
3. Enter the email address associated with your account and click 'Send Email.' If you are unsure which email address you used, you can attempt various ones or recover your email address.
4. Look for a password recovery email from email@example.com. If you don't receive it promptly, refer to our troubleshooting tips.
5. Click on 'Password Reset' in the email, and you'll be directed to a password reset page. Enter a new password and click 'Save.'
If you've forgotten your email address:
If you are unable to log in because you forgot the email address linked to your account, please [click here] to send us a message, specifying the company you work for.
Encountering an error message (e.g., 'This email address was not found'):
If you receive such a message indicating that we cannot locate an account associated with the provided email address, follow these steps:
1. Double-check the email address field on the login screen for typos.
2. Try alternative email addresses that may have been used during the account creation.
3. If the issue persists, reach out to us via email for further assistance.
How to change your login/account email:
Navigate to 'Account Settings' to view and modify your login information. For changes to your login email, please contact us. It is essential that the email used for login remains accessible, as it serves as our primary contact email.